Additional terms and conditions Zalando Gift Voucher

  1. Using your fashioncheque, purchase a Zalando Gift Voucher on the fashioncheque website. The website is part of Fashioncheque Holding B.V.
  2. The Zalando Gift Voucher is available from the fashioncheque website in amounts of £5, £10, £15, £20, £25, £30, £35, £40, £45 and £50.
  3. After entering the fashioncheque card number, the site will indicate which Zalando Gift Vouchers are available, taking into account the credit available on the fashioncheque.
  4. The Zalando Gift Voucher can only be paid in full on this website using a fashioncheque. However, a Zalando Gift Voucher can be purchased for a lower amount than the credit on your fashioncheque. In this case, only the purchase amount will be debited from the Zalando Gift Voucher and the remaining balance will remain on your fashioncheque.
  5. The Zalando Gift Voucher can only be spent on the Zalando website (www.zalando.nl) or on the Zalando App, subject to the Zalando General Terms and Conditions also applicable to the Zalando Gift Voucher.
  6. Exchanging your fashioncheque into a Zalando Gift Voucher cannot be cancelled. The 14-day withdrawal period does not apply given the nature of the product. By purchasing the Zalando Gift Voucher, you agree to immediate delivery of the product after payment and expressly waive the right of withdrawal. fashioncheque differs here from the normal right of withdrawal because it is not possible to find out whether you have already used the product. This is because the Zalando Gift Voucher is activated immediately after purchase and is no longer visible in our system.
  7. Questions regarding fashioncheques and/or purchasing the Zalando Gift Voucher with the fashioncheque can be directed to info@fashioncheque.co.uk. There is also a FAQ posted on our website.

Questions regarding the Zalando Gift Voucher or Zalando website can be directed to Zalando's customer service department at: www.zalando.nl/contact. An FAQ has also been posted on the Zalando website.

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